Privacy Policy

At HOTEZA Hospitality, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, products, and services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, company name, and other information voluntarily provided via contact forms or inquiries.
  • Business Information: Company details related to service inquiries or purchases.
  • Payment Information: Credit card or banking details when processing transactions.
  • Technical Information: IP address, browser type, and usage data collected through cookies and other tracking technologies.

2. How We Use Your Information

We use the information collected to:

  • Provide Our Services: Process orders, manage contracts, and fulfill requests.
  • Improve Our Website: Monitor website performance and enhance user experience.
  • Communicate with You: Send updates, respond to inquiries, and deliver promotional content.
  • Ensure Legal Compliance: Meet legal obligations, such as tax or record-keeping requirements.

3. How We Protect Your Information

We implement appropriate security measures—including encryption and secure servers—to safeguard your personal information from unauthorized access, alteration, or disclosure.

4. Sharing Your Information

We do not sell, trade, or rent your personal information. However, we may share it with:

  • Service Providers: Trusted third parties who help deliver our services (e.g., payment processors, hosting partners).
  • Legal Authorities: When required by law or to protect our rights and comply with legal obligations.

5. Cookies and Tracking Technologies

Our website uses cookies to improve your browsing experience. These are small files stored on your device. You can change your browser settings to disable cookies; however, some site features may not function properly as a result.

6. Your Rights

You have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correct: Update inaccurate or incomplete information.
  • Delete: Request deletion of your data, subject to legal obligations.
  • Opt-Out: Unsubscribe from marketing communications at any time via the link in our emails.

7. Prohibited Uses

In accordance with our Terms of Service, you are prohibited from using this site or its content:

  • For any unlawful purpose
  • To solicit others to perform unlawful acts
  • To violate any applicable laws, regulations, or ordinances

8. Accuracy and Timeliness of Information

We strive to ensure the information on our site is accurate and up to date. However, we are not liable for inaccuracies, and the content is provided for general information only. It is your responsibility to monitor any changes made to our website.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies before providing any personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and we encourage you to review it regularly.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Email: info@hotezahospitality.com

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